Book An Appointment

To help to keep our customers and staff keep safe following COVID-19, we are operating by APPOINTMENT ONLY.  We will still be providing a free full measure & fitting service to customers and will have no more than two families in the store at anyone time. 

To book an appointment please complete the form below choosing the appropriate Type of Service from the drop down menu. Select from a General Appointment or one for Orthotics / Splints which are allocated longer times. 

For children from the same family who require different types of appointments, please book two separate appointments to ensure enough time is allocated for your visit.

Can't Find A Time to Suit You?

If you circumstances mean that you can't find a suitable appointment time, please call or email us and we will do our best to accommodate your needs (including opening at different times.


York Road is now pedestrianised. There are several car parks in Kings Heath. Customers of Kings Heath can park for FREE for 90 minutes in Lidl car park without purchasing from Lidl.  Lidl is the nearest car park to York Road on neighbouring Silver Street. You are welcome to walk through the pet store from the car park to York Road.

Sat Nav -  B14 7SA

PLEASE NOTE YOU WILL NEED YOUR BANK CARD FOR PAYMENTS OVER £45!  Apple & Android Pay aren't available over this amount in-store.

Checks and Measurements Only

We are happy to check if existing shoes still fit, just come with your child wearing the shoes that need checking. However, reduced capacity due to the appointment system and increased sanitisation, we are no longer able to provide a free measuring only service. A charge of £5 will now be made for measuring only.  Thank you for your understanding.


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