Book An Appointment


To help all our customers have an enjoyable shoe fitting & feel safe during the COVID pandemic, we operate by APPOINTMENT ONLY & will have no more than two families in the store at anyone time. 

We often have VULNERABLE CUSTOMERS in store who may not be vaccinated. We therefore ask that ALL customers continue to WEAR A MASK in our store after 29th July.

Booking Your Appointment

To book an appointment please complete the form below choosing the appropriate Type of Service from the drop down menu. Select from a General Appointment or one for Orthotics / Splints which are allocated longer times. 

For children from the same family who require different types of appointments, please book two separate appointments to ensure enough time is allocated for your visit.

Can't Find A Time to Suit You or Would Prefer to Come at a Quiet Time? 

If you circumstances mean that you can't find a suitable appointment time or you are sheilding and would prefer to come when we can guarantee less people in the store, please call or email us and we will do our best to accommodate your needs (including opening at different times).

Parking & Payments - Important Info for Your Visit 

York Road is now pedestrianised. There are several car parks in Kings Heath. Customers of Kings Heath can park for FREE for 90 minutes in Lidl car park without purchasing from Lidl.  Lidl is the nearest car park to York Road on neighbouring Silver Street. You are welcome to walk through the pet store from the car park to York Road.

Sat Nav -  B14 7SA

PLEASE NOTE YOU WILL NEED YOUR BANK CARD FOR PAYMENTS OVER £45!  Apple & Android Pay aren't available over this amount in-store.

Checks and Measurements Only

We are happy to check if existing shoes still fit, just come with your child wearing the shoes that need checking you do not need an appointment. Due to reduced capacity due to the appointment system and increased sanitisation required, we are no longer able to provide a free measuring only service. A charge of £5 will now be made for measuring only. 

Thank you for your understanding.


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