Shipping and Returns

Shoes shipped within the UK will be sent by Royal Mail Second Class signed for. We know you will be keen to receive your purchase and goods will goods will usually be delivered to the UK within 2 working days.

Single Item £3.90

Please email us for shipping costs to Europe and beyond.

Packages will be sent to the delivery address entered on your on-line order.

Cooshoo will not be liable for any delay in delivery.

Returns, Refunds and Exchanges

We hope you love your purchase but, if for any reason you are not happy with it, you can return it within 14 days of the receipt of the goods for a full refund or exchange. Please use the returns slip enclosed with your products to tell your reason for returning them and what action you require. This will enable us to address any issues immediately. Please note ...

  • Shipping costs are none refundable and are the customer's responsibility.
  • Postage and packing charges paid for delivery of your order will not be refunded.
  • Clearance shoes cannot be returned.

Please send all returns to:


21a York Road

Kings Heath


B14 7SA

Once the returned shoes are received by us and inspected, we will refund the cost of the items returned using the same method by which you paid for them.



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