Shipping & Returns
UK (all orders sent be Royal Mail)
Not in a Rush
FREE - Orders £25 and over shipped FREE by Second Class signed for mail (2-3 working days).
Orders £24.99 and under £4 delivery and sent by Royal Mail Second Class signed for.
Need Your Shoes Quickly?
Express UK Next Day Delivery £6. On orders placed before 4pm. (Excluding orders placed on Sundays)
DHL Signed for Delivery £10 (delivery 3-5 working days)
DHL Express Signed for Delivery £20 (delivery 2 working days)
Rest of World (including US and AUS)
DHL Economy Signed for Delivery £10 (delivery 5-10 working days)
DHL Express Signed for Delivery £20 (delivery 3 working days)
Select the delivery options you want at checkout.
Packages will be sent to the delivery address entered on your on-line order.
Cooshoo will not be liable for any delay in delivery.
Returns, Refunds and Exchanges
We hope you love your purchase but, if for any reason you are not happy with it, you can return it within 14 days of the receipt of the goods for a full refund or exchange. Please use the returns slip enclosed with your products to tell your reason for returning them and what action you require. This will enable us to address any issues immediately. Please note ...
- Shipping costs are none refundable and are the customer's responsibility.
- Postage and packing charges paid for delivery of your order will not be refunded.
- Clearance shoes cannot be returned.
Please send all returns to:
21a York Road
Once the returned shoes are received by us and inspected, we will refund the cost of the items returned using the same method by which you paid for them.