Shipping & Returns
FREE Local Delivery West Midlands
Orders £49.99 and over shipped FREE by our delivery partner, Gibson Local.
A charge of £3.99 is made for orders under £49.99.
NEXT DAY Delivery (Mon, Tues, Thurs & Fri) for orders placed before 3PM. Our delivery partner Gibsons Local will notify you when your order is on the way!
UK Wide (all orders sent Tracked by Hermes)
FREE - Orders £25 and over shipped FREE delivery within 2-3 working days.
Orders £24.99 and under £2 delivery and sent by Hermes.
Royal Mail Signed for Delivery £10 (delivery 3-5 working days)
Rest of World (including US and AUS)
Royal Mail Tracked Delivery £12 (delivery 5-10 working days).
Select the delivery options you want at checkout.
Packages will be sent to the delivery address entered on your on-line order.
Cooshoo will not be liable for any delay in delivery.
Returns, Refunds and Exchanges
We hope you love your purchase but, if for any reason you are not happy with it, you can return it within 30 days of the receipt of the goods for a full refund or exchange. Please use the returns slip enclosed with your products to tell your reason for returning them and what action you require. This will enable us to address any issues immediately. Please note ...
- Shipping costs are none refundable and are the customer's responsibility.
- Postage and packing charges paid for delivery of your order will not be refunded.
- Clearance shoes cannot be returned.
Please send all returns to:
21a York Road
Once the returned shoes are received by us and inspected, we will refund the cost of the items returned using the same method by which you paid for them.